Disney Plus error code 14 is a login error code that signifies a problem with logging into the Disney Plus service. You might have entered the unsuitable e mail or password, the unsuitable e mail or password could have been saved in your Disney Plus streaming app, or you could have linked too many units to the service. In much less widespread circumstances, this code will present up as a result of a problem with the Disney Plus servers.
What Does Disney Plus Error Code 14 Look Like?
When this error happens, you’ll usually see one in all these error messages:
- Sorry, we couldn’t discover your e mail (or password) in our system. Please re-enter your e mail and check out once more. If the issue
- persists, go to the Disney+ Assist Heart (Error Code 14).
- Incorrect Password. Please reenter your password and check out once more. If the issue persists, attempt resetting your password by
- deciding on “Forgot Password?” (Error Code 14).
What Causes Disney Plus Error Code 14?
Disney Plus error code 14 often exhibits up if you enter the unsuitable username or password. That is usually related to streaming units that use the Disney Plus app, however additionally, you will see an error code 14 message when getting into the unsuitable password into the Disney Plus web site.
Along with incorrect login particulars, this error code may also happen when you attain the utmost variety of licensed units in your account. When that occurs, you may often repair the issue by forcing each system to log off.
Disney makes use of a unified registration system, the place you utilize the identical login particulars for Disney Plus, Disney.com, and different Disney providers. For those who modified your login particulars for Disney.com or one other service, you’ll need to make use of the brand new particulars to log in to Disney Plus.
How one can Repair Disney Plus Error Code 14
To repair Disney Plus error code 14, comply with every of those steps so as.
Makes certain you’ve activated your account. For those who’re a model new Disney Plus person and see error code 14 the primary time you utilize the service, test your e mail for an activation hyperlink from Disney Plus. Click on that hyperlink and comply with the directions to activate your account, and the error ought to go away.
This step is just for first time customers. If in case you have efficiently streamed from Disney Plus prior to now, skip this step.
Ensure you’re utilizing the right e mail deal with. Test your e mail, and search for the Disney Plus account affirmation that you simply acquired if you first signed up. If in case you have a number of e mail addresses, you could have signed up with a special one than the one you are attempting to register with.
Attempt logging in to the Disney Plus web site. In case your e mail and password work on the Disney Plus web site, then you recognize for certain that you simply’re getting into the right particulars.
Ensure you did not by chance change your password. For those who set a brand new password for an additional Disney service or web site utilizing the identical e mail that is related together with your Disney Plus account, you’ll need to make use of that new password to log into the Disney Plus website and app.
Attempt a special streaming system. If Disney Plus works on different streaming apps whereas offering an error code 14 on one system, then there’s a drawback with that system. There could also be a problem with the app, or the system might not be correctly licensed as a result of there already being too many licensed units signed in to your Disney Plus account.
Reinstall your Disney Plus app. Delete the Disney Plus app from the streaming system that is providing you with bother, then reinstall it. As soon as it has completed putting in, try to log in and stream.
Pressure all units to log off. This may trigger all licensed units to log off of the Disney Plus app, permitting new units to be licensed.
- Log into your account on the Disney Plus website.
- Transfer your mouse cursor over your profile icon within the higher proper nook, and click on Account within the drop down menu.
- Click on Sign off of all units.
- Enter your password, and click on LOG OUT.
Log again in to the system that was offering the code 14 error and see if the error persists.
Reset your Disney Plus password. This may guarantee that you’ve got a sound password, and it additionally provides you the choice to drive units to log off.
From the Disney Plus most important website, click on LOG IN.
Enter your e mail deal with, and click on CONTINUE.
Click on FORGOT PASSWORD?
Anticipate an e mail from Disney Plus, enter the code you obtain, and click on CONTINUE.
Enter new password, and click on CONTINUE.
Use your new password to log into the Disney Plus app in your cellphone or streaming system, and test to see if code 14 persists.
Contact Disney Plus. For those who nonetheless see error code 14, chances are you’ll need to contact Disney Plus customer support. There could also be an ongoing problem or perhaps a model new bug that they will not find out about except you inform them.