How will AI shape HR in 2023?

by Carter Toni

AI is a storm that eliminates all the repetitive workload and makes organisations grow faster to enhance their growth. AI in HR is much needed as HR is the department that bears the repetitive tasks in a day.

As the working shifts to remote, it comes up as a challenge to HRs. Now, organisations have HR as a link between them and their employees. It increases the responsibility and work pressure.

Here, we will first discuss the rise of AI in HR and its role in the HR department.

Below stated are AI applications that are HR-focused so that you have an idea about the impact of artificial intelligence in this sector.

The rise of AI in HR

AI in HR is needed to automate various HR processes. AI is making the life of HR easier by performing from sourcing and screening to tracking the performance of the employees and enhancing productivity.

AI chatbots are used by organisations to answer common questions about the company’s policies and onboarding process.

Listed below are the number of benefits that HR gets using AI:

Increased productivity:

AI automates repetitive tasks and gives ample time to HR to focus on more desired areas for the company’s productivity.

Upgraded decision-taking:

Artificial intelligence provides insights using which organisations can make better decisions for hiring and employee development.

Great employee experience:

AI chatbots and tools provide easy access to information and help in dealing with piles of workload. This helps in improving the overall employee experience.

Role of AI in HR

1. Helps in reducing bias

Bias is a factor that creates lots of hassle in the workplace. It is in human nature, and one can’t get rid of it. By removing this bias, organisations are recruiting skilled employees at a click. AI doesn’t bias people. Now you can create an algorithm that identifies the suitable candidate and remove bias as it was detrimental to the company’s growth.

Using artificial intelligence algorithms for the hiring process makes the process smoother for HRs and saves a lot of time. Bias removal helps in creating an environment where a diverse group of people work without any hesitation and contributes to the company’s productivity.

2. Provides recruiting chatbots

Answering the same queries, again and again, becomes irritating for HR and their teams. AI chatbots are used by many companies to answer such basic and onboarding queries of employees.

A robot can message the candidate within a minute and generate an answer according to the algorithm. These chatbots are a great help in the initial stage of recruitment.

Candidates can have a chat with them and have a clear vision of their work. Employers also get the basic details of the candidate they are hiring.

You can also use this software as an activity to make the environment friendly to the new joinee. It helps HR collect data about the new joinees without wasting their time.

3. Helps in smart analysis

AI is a blend of machine learning and data analytics that helps companies to target a particular segment and increase accuracy levels. AI, when interlinked with smarter HRMS, has proven to do wonders, and by doing smart analysis, it is going one step ahead and making HRs happy. AI algorithms analyse the resumes of the candidates as companies have tons of resumes. After the analysis, it shortlists resumes that have higher matching skills with the job profile.

In the above points, you have seen how AI assists in recruitment and fetching details; now, this is one step ahead of it. AI in smart HRMS analyses all the data and points out the areas where you are lacking behind in staying 100% productive.

4. Perform better workforce planning

AI can predict the working nature of every employee working for the company using the data stored in the tool. It has its strict eye on employee activities like the number of leaves, keeping a check on the search history, work productivity, engagement, and many more. Through all these factors, it can predict whether an employee wants to resign or is planning to stay longer in the firm.

5. Automates repetitive tasks

HR departments go through many repetitive tasks regularly. Using artificial intelligence in HR applications helps you automate repetitive tasks and saves time and resources. It helps in making better decisions which can’t be possible with any other machine. It automates the management of employees, handles the queries of the team, and automates the onboarding process. So, organisations can use AI to focus on more critical areas that increase efficiency and productivity.


All in all, AI in HR is about helping HRs to automate their tiresome and repetitive work. It enables organisations to perform better and be more productive. To stay aware of these emerging trends and use smarter HRM tools so your organisation can be prepared for a better present and future in HR management.

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