How Conversational AI Is Changing the Face of Corporate America
As digital world gets more digitalized, conversational artificial intelligence is also being used to help humans and computers communicate with one another. Conversational AI is now the collection of technologies around artificial intelligence and language-enabled software that provide humans and machines alike with human-like interaction. These include tasks such as general purpose search engine optimization, e-mail management, natural language processing, image recognition, robotics technology, and computer security.
The first implementation of this technology was in the field of telemedicine, wherein doctors speak to their patients live from the doctors' studio or from a secure call center. This method proved to be successful in the areas of diagnosis, and communication; however, man...