What To Look For In A Plumbing Contractor

by Carter Toni

Your plumbing system is one of the most important components in your home, working behind the scenes to provide you with clean water on demand. This is all while taking away wastewater from your home as far as possible. That said, it’s also one of the most complex systems in your house, consisting of a network of pipes, running throughout your property.

Thus, whether you experience a plumbing issue or want to remodel your bathroom, consulting with a plumbing contractor ensures that you’re on the right track regarding your home’s plumbing. But how do you choose the right plumbing company? This article shares important things you need to look for in a reliable plumbing contractor.

1. Experience And Reputation

Experience and reputation can take a company a long way. A reputable plumbing company like Fergusons Plumbing Group should have some years of experience and a stellar reputation in their field. The longer they’ve been in the plumbing business, the higher chances that they deliver high-quality work.

That said, don’t just look at the number of years they’ve been in the industry. You also want to look for track records of clients they’ve served over the years. You can check reviews on the plumbing company’s website. Or you can also check online review websites, such as Trustpilot, to see genuine customer reviews about a company.

In addition to searching online for company reviews, you should also ask them for references. A reputable plumbing contractor won’t think twice to provide you with a list of their previous clients, along with their contact info. When the company provides references, make sure to call them to get the necessary insights about the company and its services.

2. License And Qualifications

Licenses and qualifications are other things you need to consider when looking for a potential plumbing contractor. In most parts of the world including Australia, plumbing is a regulated profession. Most states require plumbers and contractors to have a license to work and operate.

Each state has its own set of licensing requirements, so make sure to check with your local state. That said, a plumbing contractor should have the necessary permits and licenses to operate a plumbing business. In addition, you should also ask if their individual plumbers have the necessary trade license to do plumbing work and have completed coursework.

In some states, a college degree may not be required to be a professional plumber. However, they still need to learn the trade via vocational training and/or apprenticeships and get the necessary certifications for completion.

By choosing a licensed plumbing contractor, you can ensure that they have the proper skills and knowledge to deal with all kinds of plumbing work.

3. Insurance And Bonding

To ensure peace of mind, a reliable plumbing contractor should carry the right insurance and bonding.

Even the best plumbing contractor can make mistakes, and accidents can happen at any time. Mistakes can be quite costly, and accidents that occur in your home can be disastrous and problematic. However, a plumbing contractor carrying good bonding and insurance can help protect you and your home against liabilities.

So, before hiring a plumbing contractor, always ask for proof of insurance and bonding. The best plumbing company will immediately comply with your request and provide the necessary documents you need. When you have a copy of the insurance and bonding document, make sure to verify if it’s up to date.

4. Warranty

Other than the company’s insurance and bonding, you also want to ask the plumbing contractor about their warranty or guarantee on their services.

With a good service warranty or guarantee, you’ll be protected against future issues due to malfunctioning or faulty materials and poor-quality work. This ensures that the plumbing contractor will send their workers to complete or re-do the job or make the necessary repairs or replacements for any issues related to their work.

5. 24/7 Service

Plumbing problems tend to occur at the most inconvenient times. And for major plumbing issues like a burst pipe, you’ll need to act fast, regardless of the time.

Thus, you need to look for a plumbing company that will be available anytime. Preferably, look for a contractor with 24/7 services, meaning they can do plumbing work even during the holidays. This means that if your toilet backed up due to a blocked sewer drain the night before New Year, the plumbing company can visit your home and work on temporary solutions.


Whether it’s for repairing a plumbing issue or designing your new home’s plumbing system, choosing the right plumbing contractor ensures that your plumbing is in the right hands. So, make sure to consider the above factors to hire only the best plumbing contractor with the right experience and qualifications. This way, you can rest easy knowing you’ve invested in top-notch plumbing services.

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